Reservation Policy

Deposit Policy
A deposit is required each reservations booked at Kudadoo property is subject to a cancellation policy and deposit policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the cancellation policy of the rate booked. We reserve the right to cancel or modify reservations under the circumstances where it appears that a guests has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservation contains or resulted from a mistake or error.

Guarantee Policy
A 20% deposit is required to confirm this booking. The remaining 80% is to be settled 14 days prior to arrival and not upon check-in. Please be advised that in the event that we do not receive full prepayment, the booking will be cancelled.

Cancellation Policy:
*January 11 to December 23
Reservations cancelled within 14 days prior to arrival will be charged 100% of the total cost of the stay, including seaplane transfers.
*December 24 to January 10 (Festive Season)
Reservations cancelled within 30 days prior to arrival will be charged 100% of the total cost of the stay, including seaplane transfers.

No-Show Policy:
Failing to show will result in a charge for the entire stay, including seaplane transfers. In the event your international flight is delayed, the rearrangement of your seaplane transfer will be charged to your reservation.

Early Departure: The entire stay will be charged for early departure reservations.

Gala Dinner Supplement: Gala dinner supplements covering night of 24th and/or 31st December are compulsory. These supplements are excluded from the room rate and must be paid to the resort.